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Finally! Less search, more discovery šŸ”āž”ļøšŸ’« IIIIIIIIIIIIIIIIIII

Will AI break Google's search stranglehold?

The AI Search Revolution isn't just about better answers - it's about reimagining our entire relationship with information.

After two decades of Google's link-based dominance, AI is shattering the search-and-scroll paradigm.

Think about it: when was the last time you were delighted with scrolling through pages of search results? (ā€œGoogle, when I searched 'best python libraries' I meant coding, not exotic pet care).

This model, which made Google a tech giant, is beginning to feel as outdated as a dial-up modem as AI introduces an understanding of the intent behind, and the context within which searches are conducted.

The AI effect goes beyond simply improving the search experience to fundamentally changing it, evolving how we discover, learn, and apply information.

For the first time in 20 years, Google's iron grip on our digital doorway to knowledge looks shakeable.

AI MADE EASY

For many businesses, search is a vitally important marketing channel; itā€™s a way to be discovered; to promote, attract, connect, and sell. Until recently Google has monopolised search with itā€™s ā€˜directory-ledā€™ approach. Now thatā€™s all changing ā€¦and the new keyword is ā€œintent. ā€œ

AI TOOLKIT:

SEARCHGPT vs. PERPLEXITY

For an in-depth review of Perplexity, including explanations about how it works, plus a topline assessment of the newly announced SearchGPT check out this article: 

TL: DR ā€œThe choice between Perplexity and SearchGPT will depend on your needs. If youā€™re looking for an immediate tool for precise, organized searches, Perplexity is an excellent choice today, not least thanks to its advanced features like Focus Mode and Collections. However, SearchGPT could become a must-have for users seeking a more fluid and conversational experience.ā€

AI IN ACTION

Itā€™s happening! In 2025 weā€™ll be seeing - and covering - more cases of AI implemented strategically largely through assistants and agents, with tangible outcomes.

Klarna, a buy-now-pay-later company, partnered with OpenAI to develop an AI assistant (agent) that, within its first month, managed 2.3 million chat conversationsā€”equivalent to the workload of 700 full-time customer service agents.

  • This implementation led to a 25% reduction in repeat inquiries

  • It decreased resolution times by nine minutes while maintaining customer satisfaction levels.

  • It supported customers in over 35 languages, with tasks ranging from refund requests to financial advice.

While AI handles straightforward queries, human agents remain available for more complex interactions.

The initiative, costing approximately $2 to $3 million, is projected to boost Klarna's profits by $40 million.

What do you think?

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AI@WORKFLOW:

Weā€™ve shared a few of these persona-led toolstack samples in earlier newsletters. Hereā€™s a round-up of our top 10.

Persona-Led Toolstack Samples3.76 MB ā€¢ PDF File

AI SMORGASBORD

  • Zoom Rebrands as an AI-First Company: Zoom shifts focus from video conferencing to an "AI-first work platform," introducing tools like AI Companion 2.0 to boost productivity and potentially reduce workweeks.

  • 88% of Gen Z Employees Use AI at Work: A survey reveals 88% of Gen Z professionals use AI for tasks like email drafting and note-taking, helping overcome "task paralysis"...

  • What does AI evolution bode for professionals? If AI can provide a better diagnosis than a doctor, whatā€™s the prognosis for medics? Studies in which ChatGPT outperformed scientists and GPs raise troubling questions for the future of professional work

FREE RESOURCES

Keep an eye on our Free Digital Library of high-value e-books, reports, and infographics. We add something new every week.

Also, check out our YouTube channel where youā€™ll find a collection of our published videos.

For those of you who are interested in getting regular AI tech and company updates Matt Wolfe hosts a terrific channel on YouTube.

Donā€™t forget to check out our archived newsletters. Youā€™ll find a raft of articles plus practical tools, frameworks, and demonstrations designed to help you on your AI journey

CURIOUS CAT

Meet Jackson Barn Cat a.k.a. JBC, office manager, resident AI-whisperer, and all-around curious cat. Each week heā€™ll nose bop a new challenge šŸ˜ŗ

Take Perplexity for a whirl. Itā€™s a different kind of search experience and takes a little getting used to.

Think of it more as a research assistant than a standard search tool, enabling you to uncover better and more contextually relevant results.

THE LAST WORD

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